Patient Information
What you can expect from us
- We will listen to your dental problems and try to give you an explanation and solution to those needs.
- We will follow the latest cross-infection guidelines. Your safety is our primary concern.
- We will keep you informed of the latest techniques and use the best materials available.
- We will give you written estimate of any planned treatment.
- We will do all we can to keep to time because we know everyone hates to be kept waiting.
What we can expect from you
- To attend your appointments promptly, and if you are unable to do this to let us know as soon as possible.
- To pay your bills as request on time.
- To look after the work that we provide for you with the techniques that we will teach you.
- If you are not happy with your visits you will tell us your concern, as this is the only way that we can put it right and improve our services to you.
- If you are happy with your visits then please refer patients you feel would like the services we offer.
Safety
We take all necessary precautions to safeguard you and our staff. We follow recommended guidelines with regard to sterilisation of instruments and the use of disposable items, e.g. gloves and needles. We are happy to answer any questions you may have.
Please keep us informed
It is very important that our dental records are kept up to date, so that we are aware of any factors that may affect your dental health and treatment. We need to know of any medication that you are taking, so please make a note of their names and tell us when you attend.
Please also let us know if you move house or change your telephone number.
An estimate of costs
Where treatment is required, you will be given a written estimate and treatment plan. The cost of National Health Service dental treatment is set by Government and you will pay the same whichever dental practice you choose to go to.
Fees for private dental care vary between dentists and depend on, for example, the quality of materials and dental laboratory fees.
NHS Treatment
The practice operates under a Government Contract in order to provide NHS treatment. Leaflets are available at the practice explaining NHS dental services or you can visit www.dh.gov.uk/dentistry.
Please note that new patients are accepted subject to clinical capacity.
Online Leaflets
If you want general information on a condition or treatment, got to the British Dental Health Foundation's website where they have over 40 online leaflets
Online Resources
Want to find out about dental treatment? Want to know how to look after your teeth better? Visit the new BDA Smile website for more information
3D Education
Learn about dental anatomy, conditions, treatments and good oral health with the BDA's cutting edge 3D Educational website.